Return and Refund Policy

Return and Refund Policy of Quinn London

At Quinn London, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our return and refund policy is carefully designed to ensure maximum satisfaction, under certain conditions. Please read the following guidelines carefully regarding returns and refunds.

100% Return Guarantee on New Products
We offer a full return guarantee on all new products, except promotional items. Sale items are excluded from this guarantee.

No Refunds for Sale Items
Items purchased during sales are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even if the size is incorrect.

Return Shipping Costs
Customers are responsible for shipping costs when returning items. Quinn London does not reimburse return shipping costs and is not liable for any costs incurred during the return process. See our terms and conditions for full information.

Return Notification Deadline
Returns must be reported within 30 days after receiving the item. Returns will not be accepted after this period. Please respect this deadline to qualify for a return.

Exchanges for Sale Products
Sale items cannot be exchanged, even if the size is incorrect. Please ensure you select the correct size before making a purchase.

100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product has manufacturing defects, it can be returned for a full refund or exchange, depending on your preference.

Return Process
To initiate a return, please send an email to info@quinnlondon.com. Once your return is approved, you will receive detailed instructions to complete the return process.

Requirement to Provide a Return Form
Returns without a completed return form cannot be processed. Please ensure you include this form with your return shipment to guarantee correct processing of your request.

Conclusion
Quinn London does everything possible to ensure customer satisfaction. By respecting our return and refund policy, we ensure all returns are handled efficiently and fairly. For questions or comments, please contact our customer service at info@quinnlondon.com.